We are changing the face of breast milk storage – Purity Baby Brands, LLC

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Returns/Exchanges

Shipping
All orders ship out Monday through Friday, excluding holidays. We try to have all orders ship in less than 48 hours from the time of purchase. You will receive a confirmation email when your package has shipped.

Returns
All products sold by Purity Baby Brands can be returned for any reason within 30 days of purchase in unopened and unused condition. Return shipping is the responsibility of the customer.

To complete your return, we require a receipt or proof of purchase.

Refunds
Upon receipt of your return, you can expect a confirmation email with a status update of approval or denial of the claim.

Upon approval, a credit will automatically appear on your original method of payment.

Please allow 30 days for us to process your claim. If 30 days has passed and you still have not received your credit, please contact us at info@puritybabybrands.com.

Exchanges
We will gladly replace items if they are defective or damaged.  If you would like to exchange it for the same item, send us an email at info@puritybabybrands.com and send your item to 6705 Hwy 290, Ste. 502-189 Austin, TX 78735.

Return Shipping
To return your product via USPS, to 6705 Hwy 290, Ste. 502-189 Austin, TX 78735

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

In the case of a manufacturing defect, we will gladly refund your shipping costs and we appreciate being made aware of the problem.